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🔑 Property Concierge

Tú allá.
Nosotros aquí.

Property management and care in Puerto Rico for owners who live off the island

You’re there. We’re here. Your property is in Puerto Rico and you’re not, so we go, verify, coordinate and report back with photos. No plane ticket needed to know what’s happening at your house.

You make every decision. We’re your eyes and hands on the island.

Sound familiar?
Your contractor has said “almost done” for three weeks The house has been closed since abuela passed A storm went through and you’re still waiting on a cousin to go look CRIM letters go to an address nobody has lived at in years You need one document, and the line is in Puerto Rico

💬 Not sure what you need? Start with a $25 consult. It’s credited toward any service within 90 days.

Book a consult →
We look after your house

Three plans. Pick one.

For a house that sits empty: two photo visits a month, so you always know how it looks.

Watch

$149
per month
  • Two photo visits a month
  • Key log
  • Check after a storm

Care

$249
per month
  • Two photo visits a month
  • Key log
  • Bill reminders
  • Vendor scheduling
  • Storm prep before, check after
  • We open or close the house once a year

Full Care

$349
per month
  • Everything in Care (2 visits a month)
  • Repair-progress records
  • Expense records
  • We open and close the house twice a year
  • One vendor meeting a month

You pay your bills directly; we send the reminders and keep track. Visits document what we see. No visit plan can guarantee that damage won’t happen. Opening the house: power, water and AC on, taps run, leak check. Closing it: everything off, fridge emptied, trash out. After a storm, we go as soon as it is safe to get there.

Not sure which plan fits? Book a $25 consult. It’s credited toward your plan if you sign up within 90 days.

The math nobody does

Before you buy that ticket to San Juan

Add up what it takes to go check on the house yourself.

The trip

  • Round-trip flight
  • Rental car
  • Days off work
  • A hotel, if the house isn’t livable
  • Half an afternoon in traffic, waiting on someone who shows up late
or

We go

  • Inside and outside walkthrough
  • Photos and condition notes
  • A written update, sent to you
$85
Basic property check

Save the trip for when you want to come home and enjoy your house, not to find out whether water is getting in.

How it works

Five steps. No surprises.

1

You pick the services you need

2

We confirm availability and scope

3

You get one payment link

4

We do the approved work

5

You get photos, documentation and a written update

Our word

What we’ll never do

✋Add anything you didn’t approveNothing outside the approved scope is added without your authorization.
%Charge a percentage of your projectNever. You pay for the work we do and nothing else.
🧾Mark up third-party costsGovernment and third-party fees are passed through at cost, with receipts.
🚗Surprise you with travel chargesStandard prices include travel within our normal service area. If your property needs extended travel, we tell you before the visit is scheduled, never after.
Frequently asked questions
Do I have to sign up for a monthly plan?
No. If you need something just once, see Eyes on the Island or More services. The plans are for when you need us often.
Can I hire you if I live in the United States?
Yes. That’s exactly what this service is for. Most of our clients live off the island.
How do I pay?
Once we confirm the scope and availability, we send you one payment link for everything you picked.
Do you certify my contractor’s work?
No. We check what can be seen and documented, and we give you the record. Certifying construction, plumbing or electrical work is the licensed professional’s job. What changes is that you stop paying blind.
What if it’s an inheritance?
Heirs, title and succession are handled separately through our Revisión de Caso, and every legal decision is made by a licensed Puerto Rico attorney or notary. Start with a consult and we’ll tell you which path fits.
Which areas do you cover?
Standard prices include travel within our normal service area. If your property needs extended travel or multi-day field work, we tell you about any extra charge before scheduling. Tell us your town on WhatsApp and we’ll let you know.

Not sure where to start?
Start with a $25 consult.

30 minutes by video. We listen, tell you what your situation needs, and the fee is credited toward any LUMAVI service you book within 90 days.

LUMAVI provides property coordination, field verification, document retrieval, vendor coordination and owner reporting. We are not acting as an engineer, inspector, contractor, attorney, appraiser, surveyor or title insurer unless those services are provided separately by the appropriately licensed professional. Our reports document what we observe and what third parties report to us; they are not professional engineering, construction or legal certifications.

LUMAVI is not a law firm and does not give legal advice. Every legal determination is made by a licensed Puerto Rico attorney or notary public. Third-party costs are passed through at cost with receipts and are never marked up. LUMAVI accepts no referral fees and never holds estate funds or sale proceeds.